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Frequently Asked Questions

Here are some of our Frequently Asked Questions

Listed below are the plans currently available for one-on-one private online therapy sessions:

Individual Therapy:

Cost: $35 per week (30% OFF) (charged every 4 weeks) – includes a weekly live video/audio therapy session.

Couples Therapy:

Cost: $35 per week (30% OFF) (charged every 4 weeks) – includes a weekly live video/audio therapy session.

Teen Therapy:

Cost: $35 per week (30% OFF) (charged every 4 weeks) – includes a weekly live video/audio therapy session.

Please note that the maximum time for any counseling session is 40-55 minutes.

After you book your appointment, we will match you to an available counselor who fits your objectives, preferences, and the type of issues you are dealing with. Different counselors have different approaches and areas of focus, so it’s important to find the right person who can achieve the best results for you. We have found that we are able to provide a successful match most of the time; however, if you start the process and you feel your counselor isn’t a good fit for you, you may elect to be matched to a different counselor.
Counselors on Mind Engage are licensed, trained, experienced, and accredited psychologists (PhD / PsyD), marriage and family therapists (LMFT), clinical social workers (LCSW / LMSW), or licensed professional counselors (LPC). All of them have a Masters Degree or a Doctorate Degree in their field. They have been qualified and certified by the professional board after successfully completing the necessary education, exams, training and practice. While their experience, expertise and background vary, they all possess at least 3 years and 1,000 hours of hands-on experience.

Mind Engage may be right for you if you’re looking to improve the quality of your life. Whenever there is anything that interferes with your happiness or prevents you from achieving your goals, we may be able to help. We also have counselors who are specialized in specific issues, such as stress, anxiety, relationships, parenting, depression, addictions, eating, sleeping, trauma, anger, family conflicts, LGBT matters, grief, religion, self esteem and more.

Mind Engage is not the right solution for you if any of the following is true:
You have thoughts of hurting yourself or others

You are a minor or you are under the care of a legal guardian You are in an urgent crisis or an emergency situation

You have been diagnosed with a severe mental illness, or if you have been advised to be in psychological supervision or psychiatric care

You were required to undergo therapy or counseling either by a court order or by any other authority

You do not have a device that can connect to the Internet or you do not have a reliable Internet connection.

This depends on your needs and varies a lot from one person to another. Some people feel they get most of the value after just a few weeks, while others prefer to stick to the program for an extended period of time. This is completely up to you.
Please note that the maximum time for any online mental health therapy session is 40-55 minutes.

You can get counseling in four ways:
  • Exchanging messages with your counselor
  • Chatting live with your counselor
  • Speaking over the phone with your counselor
  • Video conferencing with your counselor
  • You can use different ways at different times as you wish, based on your needs, availability and convenience.
  • The professionals who work through Mind Engage are licensed and credentialed therapists who were certified by the medical board to provide therapy and counseling. However, while the service may have similar benefits, it’s not capable of substituting for traditional face-to-face therapy in every case. Please note that your provider won’t be able to make any official diagnosis, to fulfill any court order or prescribe medication.
    One of our representatives will be in touch with you in your email after you submit the signup form. We usually contact you within 24 hours to schedule your live zoom session with one of our experienced therapists.

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